interface.ai Appoints Steve Swanston as CRO to Drive Banking Transformation with Agentic AI

interface.ai, the first BankGPT platform powering the most capable AI agents for banks and credit unions, today announced the appointment of Steve Swanston as Chief Revenue Officer (CRO).

Swanston’s appointment marks a significant milestone in interface.ai’s growth journey as the company scales its AI platform and expands its impact across financial institutions in North America. As Chief Revenue Officer, he will lead interface.ai’s global revenue organization, spanning new business, partnerships, marketing, revenue operations, and customer growth. “AI is reshaping the banking experience faster than any prior technology wave,” said Srinivas Njay, Co-Founder and CEO of interface.ai. “Thousands of credit unions and community banks are now looking for trusted partners to help them navigate this shift. Steve brings the experience, clarity, and leadership to align every part of our go-to-market engine around customer outcomes and durable growth. His addition marks the next phase in our mission to transform financial services with Agentic AI, and to advance our broader vision of empowering everyone toward financial wellness.”

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Steve Swanston brings over two decades of leadership experience across SaaS, fintech, and business process outsourcing, with deep domain expertise in the banking and credit union industry. He has scaled three founder-led organizations through rapid growth and successful exits and is recognized for building high-performing teams and repeatable go-to-market systems that deliver sustainable revenue expansion.

A hands-on operator and respected industry voice, Steve has led initiatives spanning enterprise and mid-market sales, value engineering, pricing and packaging, partner-led growth, M&A integration, and customer experience transformation. He is also a frequent contributor to thought leadership in the financial services sector, with numerous published articles and white papers to his name.

“interface.ai has established itself as the clear leader in AI for credit unions and community banks,” said Steve Swanston, CRO at interface.ai. “The opportunity ahead is immense. As institutions continue to embrace this next wave of AI transformation, our focus will be on scaling with purpose – aligning every part of our go-to-market engine to help our customers elevate the banking experience through intelligent, action-driven AI.”

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Marking another milestone in interface.ai’s mission to transform the banking experience, the company will host a live webinar on November 13th, 11 a.m. PST, showcasing the first few credit unions live with Agentic Voice AI, underscoring its continued innovation in its BankGPT platform.

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