ISG to Study Providers of Advanced Analytics and AI Services
Upcoming ISG Provider Lens® reports will evaluate providers that support large-scale, AI-led digital transformation
Information Services Group (ISG) , a global AI-centered technology research and advisory firm, has launched a research study examining service providers that help enterprises embed AI into decision-making across innovation, customer experience and operations.
The study results will be published in a series of comprehensive ISG Provider Lens® reports, called Advanced Analytics and AI Services, scheduled to be released in December 2026. The reports will cover companies offering services across data science, AI and data and analytics modernization.
Enterprise buyers will be able to use information from the reports to evaluate their current vendor relationships, potential new engagements and available offerings, while ISG advisors use the information to recommend providers to the firm’s buy-side clients.
As enterprises embark on scaled, production-level deployments that integrate AI into core workflows, demand is increasing for analytics and AI services to modernize data ecosystems, scale analytics and operationalize AI. Many organizations are also adopting more advanced AI capabilities, including computer vision and knowledge graphs, for autonomous operations. Service providers are expanding their offerings with reusable frameworks and industry-specific solutions to accelerate enterprise-wide AI adoption.
“Enterprises are focused on building unified data architectures and semantic consistency to improve AI model trust and accuracy,” said Namratha Dharshan, chief business leader at ISG. “This is becoming critical to enabling dependable, real-time decision intelligence.”
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ISG has distributed surveys to 250 advanced analytics and AI service providers. Working in collaboration with ISG’s global advisors, the research team will produce two quadrants representing the advanced analytics and AI services typical enterprises are buying, based on ISG’s experience working with its clients. The two quadrants are:
- Data Science and AI Services, evaluating providers that enable enterprises to design, develop and scale context-aware data science solutions. The providers are assessed on their ability to deliver a comprehensive portfolio featuring proprietary assets, including AI and ML platforms and accelerators.
- Data and Analytics Modernization Services, assessing providers that modernize enterprise data and business intelligence ecosystems. Enterprises seek providers that offer end-to-end services assessment, architecture and data integration to improve data availability, performance and usability across the enterprise.
Geographically focused reports from the study will cover the global advanced analytics and AI services market and examine products and services available in Brazil, Europe and the U.S. ISG analysts Gowtham Kumar Sampath (U.S.), Saravanan M S (Europe) and Marcio Tabach (Brazil) will serve as authors of the reports.
A list of identified providers and vendors and further details on the study are available in this digital brochure. Companies not listed as advanced analytics AI service providers can contact ISG and ask to be included in the study.
All 2026 ISG Provider Lens evaluations feature expanded customer experience (CX) data that measures actual enterprise experience with specific provider services and solutions, based on ISG’s continuous CX research.
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