NinjaOne Named Gartner Customers’ Choice for Endpoint Management

NinjaOne, unifying IT to simplify work, announced it has been recognized as a Customers’ Choice for Endpoint Management Tools in the 2026 Gartner Peer Insights™ Voice of the Customer Report. NinjaOne has an Overall Rating of 4.7 out of 5 in the Endpoint Management Tools Voice of the Customer on Gartner Peer Insights™ as of April 2026. We believe this recognition reflects the growing market demand for unifying and automating IT operations, as well as NinjaOne’s ability to improve efficiency, increase resilience, and reduce spend for organizations at any scale.

Also Read: Infrastructure as Code Security: Why Policy as Code Is Becoming Essential

This recognition comes directly from the people who use NinjaOne every day. We believe it reflects the trust our customers place in us…

Why We Believe Customers Choose NinjaOne

• One unified platform: NinjaOne brings endpoint management, patching, device and SaaS backup, remote access, and ticketing into a single console, replacing disconnected tools and giving IT teams real-time visibility and control across their entire environment.
• Responsive customer support: NinjaOne backs the platform with hands-on, 24/7 support when teams need it, helping them resolve issues faster and with less friction.
• Intelligent automation: NinjaOne automates repetitive, manual work, giving IT teams time back to focus on higher-value priorities.

What NinjaOne Customers Are Saying

“NinjaOne has become a core part of our IT Ops team. We utilize it for performance monitoring, custom alerting, ticketing, and service desk tasks. The patching is second to none, and the feedback we have given has improved patching a lot from v9 to v12. Their support team really listens to our team and their feedback/needs.” – IT Systems Administrator, Energy and Utilities

“NinjaOne is an exceptional product for software delivery, patching, and hardware inventory. It has saved our organization countless hours of labor. The introductory learning curve is not difficult, and advanced concepts are still more straightforward and logical than any competing product I’ve encountered. ” – IT Manager, Services Industry

“Working with NinjaOne and their account managers has been a great experience. They are very responsive and take into consideration your suggestions and comments while providing solid guidance finding specific functions that you may have missed throughout the daily operations. The interface is very straight forward and easy to navigate, which reduces the time needed to login, find the machine, then find the process that is needed to fix the error. It’s also great to use as an inventory list to compare to our other hardware management databases.” – Corporate Technology Manager, Construction

“Revolutionised our endpoint management and saved both IT technicians and end users lots of time. The community and support is fantastic, and there is lots of information on the Dojo as they call it to get Ninja set up. Once set up, I have full faith the system works for my backups, MDM, and patching schedules. They are a security focused solution and finally I am pleased that dark mode is finally here!” – IT Systems Administrator, Miscellaneous

Also Read: GitOps and Infrastructure as Code: Building Fully Automated Cloud Operations

“IT teams don’t have the time or resources to manage fragmented tools. They want a straightforward solution, and support that shows up when it matters,” said Rahul Hirani, Chief Product Officer at NinjaOne. “This recognition comes directly from the people who use NinjaOne every day. We believe it reflects the trust our customers place in us, and it deepens our commitment to solving their toughest IT challenges and helping them succeed, whether they are a large enterprise, a small business, or an MSP.”

Building on a Year of Momentum

The Customers’ Choice distinction comes on the heels of a year of momentum for NinjaOne. The company:

• Reached a $12.3 billion valuation following more than $400 million in Series C extensions, while remaining founder-led.
• Surpassed $500 million in annual recurring revenue in a record fiscal year.
• Was named a Leader in the 2026 Gartner^® Magic Quadrant™ for Endpoint Management Tools.
• Was named a Strong Performer in the 2025 Gartner^® Peer Insights™ Voice of the Customer for Endpoint Management Tools, with 96% of customers willing to recommend as of April 2025.

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