Regal Unveils Regal Rise 2026 Agenda for AI-Powered CX Leaders
Regal, the enterprise voice AI agent platform for CX, today released the agenda and speaker lineup for Regal Rise, the company’s annual flagship event, bringing together leaders shaping the future of AI-powered customer experience. The event takes place on September 17, 2026, in New York City, and can also be joined virtually.
Regal Rise will explore how enterprises are moving beyond experimentation to build real, production-grade AI agent strategies that hold up at scale and are already reshaping how businesses talk to their customers. Highlights from the agenda include:
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- A keynote address from Regal Co-Founder & CEO Alex Levin on the boardroom strategy for using AI to build a competitive edge
- A panel on emerging trends in voice AI featuring leaders from OpenAI, LiveKit, and more
- Fireside chat with TaskUs COO Jarrod Johnson on what the contact center and BPO will look like in 2030
- Regal Co-Founder & CTO Rebecca Greene and Cursor Field CTO David Pan sit down for a discussion on “the CX Engineer” and what an AI-native CX org looks like
- Sessions with executives from Mutual of Omaha, LIXIL, Pumpkin, and eHealth breaking down real use cases of how voice AI is being used in regulated environments including insurance and lending
- Jake Saper, Partner at Emergence Capital, the firm behind Salesforce, Zoom, and Regal, shares his take on what’s next for AI in CX
The day will wrap with a hands-on workshop where attendees roll up their sleeves and learn how to design a high-performing AI agent themselves.
“Regal Rise brings together the people shaping where customer experience is headed next,” said Alex Levin, Co-Founder & CEO of Regal. “The leaders joining us are putting voice AI in front of customers in some of the most regulated industries out there. This is a place to talk openly about what’s working and what enterprises are still figuring out.”
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Regal will also use the event to unveil several new product integrations and platform capabilities, giving attendees a first look at what’s next for the company’s voice AI roadmap.
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