Infosys and Spark Join Forces for AI-Driven Transformation
NEW ZEALAND, 16TH APRIL, 2025 — Today, Infosys, the global leader in digital services and consulting, and Spark New Zealand, the largest telecommunications and digital services provider in the country, announced a strategic association intent on transforming Spark’s IT delivery model through next-generation digital innovation.
The agreement specifies that Topaz, the AI-first services platform from Infosys’s cloud-centric suite, Infosys Cobalt, will be brought to Spark’s IT environment. It will help the organization streamline operations, operate under reduced IT operating costs, and accelerate rollouts of digitalization and AI-enhanced customer experiences.
The delivery of DevOps and software engineering services by Infosys will support the building, testing, integration, monitoring, and support of Spark’s core systems and applications. While Infosys delivers execution at scale, Spark retains control of its IT assets, technology architecture, product design, and innovation roadmap, ensuring strategic autonomy even while enhancing operational efficiency.
Matt Bain, Data and Marketing Director, Spark, said,
“Infosys has collaborated with Spark for over 16 years, working alongside our local teams to support the applications that enable Spark to deliver new products and digital experiences for our customers. We are now building on this relationship to allow our teams to focus on our technology strategy and the product roadmaps that will grow our competitive advantage, while leveraging Infosys’ global scale to execute these plans quickly and efficiently and accessing Infosys’ investment in AI and innovation to enable us to keep delivering great experiences for our customers.”
Raja Shah, EVP and Industry Head, Global Markets, Infosys, said,
“We are thrilled to deepen our long-standing collaboration with Spark and contribute to its ambitious digital transformation journey, leveraging Infosys Topaz and Infosys Cobalt. Our global capabilities and innovative solutions will aim to deliver significant cost efficiencies, and over time we will work together to enhance customer experience through AI-driven insights and automation. This collaboration underscores our commitment to driving impactful change and supporting Spark in achieving its strategic goals.”
Under the pact, Infosys is also going to significantly increase its local workforce in New Zealand to ensure continued regional support and also to build a co-created ecosystem of digital transformation aligned with Spark’s aspirations and customers.
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