Vitalpoints Founder Mike Glasman Featured on Uncle Marv’s IT Business Podcast

Mike Glasman, founder of Los Angeles managed IT provider Vitalpoints, joins host Marvin ‘Uncle Marv’ Bee on episode 1071, ‘Don’t Be the Single Point of Failure

Vitalpoints(opens in new tab) IT Services, a Los Angeles managed IT and cybersecurity provider founded in 2014, is pleased to announce that founder Mike Glasman appeared as a featured guest on Uncle Marv’s IT Business Podcast. The episode, ‘Don’t Be the Single Point of Failure’ (EP 1071), hosted by Marvin ‘Uncle Marv’ Bee,

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If your operation stops when one person is unavailable, you don’t have a system, you have a liability. It was a privilege to join Uncle Marv and share what building for redundancy looks like.”

— Mike Glasman, Founder and Managing Director, Vitalpoints IT Services

In the conversation, Glasman traces his path from enterprise technology sales to MSP ownership and lays out the operating philosophy Vitalpoints was built on: no individual, including the founder, should ever be a single point of failure. He describes designing the company for redundancy from day one, from outsourcing the help desk at launch so clients get genuine 24/7 coverage, to deliberate vendor and technology stack selection, to one-year agreements with flexible onboarding that lower the barrier for new clients. He also discusses the two specialties that anchor the firm’s technical reputation: business Wi-Fi design and large-scale data backup.

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“You can’t duplicate you, so you can’t scale you,” Glasman tells listeners during the episode. “I don’t want to be the single point of failure.”

“The way I run Vitalpoints is the same advice I give every client: if your operation stops when one person is unavailable, you don’t have a system, you have a liability,” said Mike Glasman,(opens in new tab) Founder and Managing Director of Vitalpoints. “It was a privilege to join Uncle Marv and share what building for redundancy actually looks like.”

Uncle Marv’s IT Business Podcast is a long-running show for managed service providers and IT professionals, featuring products, stories, and tips from across the IT channel. Episode 1071 continues the show’s focus on the business side of running an IT practice, with more than a thousand episodes serving the MSP community.

The appearance adds to a year of visibility for Vitalpoints, which now serves Los Angeles-area businesses and nonprofits from four offices in Torrance, Hermosa Beach, Downtown Los Angeles, and Long Beach.

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