ePlus Expands Managed Services with Enhanced HPE ProLiant Server Support
ePlus inc. today announced that it has extended its HPE Managed Services with Enhanced Maintenance Support (EMS) for customers with HPE ProLiant Servers. The solution combines device monitoring, 24×7 issue resolution leveraging ePlus’ HPE-certified engineers, and a holistic view of server wellness via integration with the ePlus executive dashboard.
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ePlus’ Enhanced Maintenance Support offering provides customers with:
- Single-call support for multi-vendor environments
- Access to ePlus certified engineers
- Expedient escalation to HPE technical support engineers
- Secure multi-tenant monitoring platform with visibility into infrastructure health and availability
- Dedicated customer success resource
“We are excited to further extend our EMS program to include HPE ProLiant Servers. This is a strategic complement to ePlus’ existing HPE suite of Managed Services solutions, demonstrating our support for organizations’ heterogeneous environments. Customers benefit by leveraging single-call, multi-vendor support while managing assets via a holistic executive dashboard with real-time insight for agile decision making and continuous optimization,” said Wayne St. Jacques, vice president of Managed Services at ePlus.
“As joint service models are becoming the new definition of excellence for customers, we are delighted to participate in the ePlus Enhanced Maintenance Support offering, bringing together the best of ePlus and HPE Services. ePlus is an industry leader in delivering a holistic customer support experience and with this partnership, the customer value is multiplied,” said Brian Falvey, vice president, Worldwide HPE Channel Services.
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ePlus and HPE work together to simplify complex IT decisions and deliver faster, more predictable outcomes. With more than 20 years of partnership across compute, storage, networking, and AI, ePlus helps customers design the right HPE solutions backed by expert advisory, professional, and managed services with support for GreenLake consumption models. ePlus is an HPE Triple Platinum Plus Partner, HPE Juniper Networking Global Elite Plus Partner, and HPE Authorized Support and Managed Services Partner. In June 2026, HPE named ePlus its North America Networking Partner of the Year.
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